Testimonials

Browse what our clients have to say about us.

Claudia Russell

Don and Penny nailed it! AMAZING. When listing a house it’s always tricky trying to find the right sale price and they got it right. Our house sold on the first day. A different agent had been listing homes in my neighborhood way under value just to claim “sold in the first week”. We listed $200k over her last sale and received 4 full price offers on the first day. Don and Penny were diligent, Covid safe, and made the whole process run smoothly. If we had listed our house any higher, it would have been too much and have gone stale. They knew the sweet spot and I am so happy we trusted them. From the professional photos, the inspector, the termite guy, the appraiser...completely full service. I wouldn’t sell my house with any other agent ever again.

DJ Bibb

“Penny & Don Pattillo are hands down two of the best real estate agents I have ever worked with. Their professionalism, expertise, and attention to detail are second to none. I have worked with them for many years, and would be proud to recommend them to anyone.”

Spencer Oliver

Penny & Don are true Real Estate Professionals! They have a deep understanding of their market and years of experience in the industry. They are my go-to agents for the Laguna and Dana Point area. It's a really hot market right now and you need an agent that is going to fight hard for you. Penny and Don listen to what you want and work incredibly hard to make sure you achieve success in your real estate goals. I highly recommend reaching out to them if you're looking to buy or sell!

Natalie Alverez

Working with Penny & Don has been a blessing. Their professionalism far exceeds anything I could ever expect. I look forward to working with them in the future.

Sherwood McMillion

It was an absolute pleasure working with Penny & Don Pattillo. They are knowledgeable professionals and have the skills to work through the most challenging situations. Highly recommend them for all real estate transactions.

Dean Rathbun

I have worked with Penny and Don for over 10 years. Day in and day out they consistently are working tirelessly for their clients. Not only do they listen, but they negotiate great deals for their clients. Give them a call for sure and I am confident you will be happy you did.

Felix Figueroa

Penny and Don have been a pleasure to work with. Friendly, Fun, and Professional. Everything you would want in a Realtor. I highly recommend them when looking to sell, buy, and or invest.

George Sines

Don and Penny are two of the best and brightest in the business. Their attention to details you will find outstanding. You will not be sorry to use them on your next sale or if your looking for your forever home.

Abdel Yosef

Penny and Don were very patient and informative, they did not rush us and they gave us good advise. Highly professional and nice to work with, they guided us through out the whole process of buying our beach house. I highly recommend them for anyone who wants to buy a house in south county, they are honest and dedicated realtors

Albert Kroes

I had the pleasure of working with both Don and Penny representing the buyers for their listing. Both Don and Penny are a pleasure to work with as they are true professionals and always responded immediately to any questions that arose. I look forward to working with Don and Penny again soon!

Jeff Tiss

Penny and Don bring a fresh approach to the real estate business. The creative manner in how they present property for their clients is innovative, very clever, and “engaging”, i.e., you just want to look at it (pics & videos) and “take it all in”. They are pros…who love life & love helping people get where they want to be…sincere, genuine, the real deal!

Krystel Georgos

We were so blessed to work with this whole team Penny, Don and Natalie. This was a huge move for our family and navigating OC real estate is wild but add Covid-19 and it could have been a recipe for disaster. We were masked and gloved the whole time and they stuck by us showing after showing and helped us find the perfect house for our growing family....they also sold our townhome for top dollar in the middle of a pandemic! We are beyond grateful for the experience and support Penny and team provided throughout this whole process.

Jeffrey Bennett

Penny and Don Patillo helped my wife, Julieta, and I buy the beach house of our dreams. They were both professional, competent, and a pleasure to work with. Their insider knowledge of Laguna Beach was invaluable. The advise Don provided me with was genuine, sincere, and spot on. The first class service Penny snd Don provided us was very much appreciated. Thanks again! Julieta and Jeffrey Bennett

Jean Ray

Penny has been wonderful to work with! She is very knowledgeable and thorough to get your property seen by the best buyers. Penny was always easy to reach, and her response was within the same day. Penny also is really great at keeping you up to date on showings and open house traffic. Penny is definitely the one to call if you are looking to sell or want to buy in Laguna Beach!

Ben Neeme

What a great experience working with Penny and her team. I received the highest level of service from start to finish. I am new to OC and I felt right at home immediately working with the team. I received clear, concise and an overall quick turnaround on all communication between myself and this organization. For further context of anyone who may be reading this review, this was for an apartment rental which one may assume would be a 'lower priority' than a purchase scenario but that was not the case at all. I cannot recommend enough! Thanks again

William Chuang

Love Penny! My family worked with her for years. I actually had the opportunity to work with Don too. She was only one I wanted to help me buy my first and now next home. She is extraordinarily responsive and I always felt like a priority. She's quite knowledgeable and will guide you to the best decision. She will always due right by her client even when the other seller/buyer won't! Highly recommended!

Bryan Harris

I work on the title side of the transaction and have closed many deals with Penny and Don. They are two of the nicest and most professional agents I know! They are real estate agent that truly care about their clients and treat them like family. If you are looking for a trustworthy and extremely knowledgeable real estate team to navigate you through the buying/selling/investing process, I highly recommend that you contact Penny and Don Pattillo. I promise, you will be extremely impressed!

Steve Deblasi

Penny & Don Pattillo go above and beyond in creating a professional and productive real estate experience. They understand clients needs and wants, whether on sell or buy side as I have had them represented me on both with positive results. Their local knowledge and experience set them apart from the rest, and will get you to the finish line in a timely fashion. Would highly recommend Team Penny & Don!

Lisa Ninow

Penny & Don are a great team!! They helped our family purchase a vacation home in Laguna Beach and we could not be happier. There skills in negotiation really paid off for us. We got an amazing home at a great price. I would refer them to anyone looking in Orange County. They are experienced and fun to work with!!

Greg T

Penny and Don are absolutely delightful to work with. We recently sold our home in Orange County and everything went seamless with the help of Penny and Don. We unfortunately had a few family tragedies during our real estate endeavors and Penny and Don where respectful and there for us throughout the whole process. They are never pushy or rude, always kinda and friendly and we felt like they had our back and that we could rely on them. We highly recommended using Penny and Don for any real estate transaction, in fact we are currently using them for a purchase as well!!

Dave

Wow, we are so happy that we chose Penny and Don Pattillo to help us sell our house! They are both top notch agents that went above and beyond to lead us through the process and care for us along the way. Communication was excellent, and we always felt like they had our back. Trust is one of the most important aspects of a relationship, business or personal, and we knew we could trust Penny and Don to treat us fairly, help us make the right choices, and get us the best price for our home. Thank you both so much for a successful sale!

Heather Tesdahl

We have been on an unbelievable journey with Penny and Don. We have had four transactions under their guidance in two unprecedented years. First they sold our house for us in Costa Mesa, twice. The first time they sold it and helped us get into our dream home with rental income in Laguna Beach, but we had two immediate family member tragedies during the start of escrow and had to cancel both transactions. We then reconvened six months later, no hard feelings, they as generous-hearted as ever, and they sold it again for us; this time with commission. We extended our search territory ever so slightly and found an adorable vintage beach cottage in the Lantern District of Dana Point. They helped us win this on its first day on the market. They then sold my husband’s family house in Santa Monica, near the beach, at the height of the market for an unbelievable price. Everything is easy and fl…

We have been on an unbelievable journey with Penny and Don. We have had four transactions under their guidance in two unprecedented years. First they sold our house for us in Costa Mesa, twice. The first time they sold it and helped us get into our dream home with rental income in Laguna Beach, but we had two immediate family member tragedies during the start of escrow and had to cancel both transactions. We then reconvened six months later, no hard feelings, they as generous-hearted as ever, and they sold it again for us; this time with commission. We extended our search territory ever so slightly and found an adorable vintage beach cottage in the Lantern District of Dana Point. They helped us win this on its first day on the market. They then sold my husband’s family house in Santa Monica, near the beach, at the height of the market for an unbelievable price. Everything is easy and fluid with Penny and Don. They are primo concierge service and sweat bullets behind the scenes yet never let you know how hard they are working for you. ***They just make things happen.*** In fact, Penny’s famous one-liner is: “We got this”. We weren’t looking to move again, however working from home for over a year due to COVID changed our spatial and practical domestic needs. Unbeknownst to us, our perfect dream house, with income property, completely remodeled, opened up a few streets down from us in the Lantern District. The market was hot and there were 13 offers the first day and 8+ offers on backup. Penny and Don worked their magic, incorporating all of their learned lessons after enduring this excruciatingly competitive market, and knew how to play the game so to speak. So here we are, sitting in our dream house with a panoramic ocean view from our rooftop deck, never planning to move again. Penny and Don are the most gracious people, ready to give valued advice on nearly every topic in life. Their personalities totally compliment one other and they are *always* strategizing for *your* best interest. Thank you from the bottom of our hearts…. to my favorite go-getters and super-achievers.

Eric Carter

Penny and Don were everything we hoped for when selecting a realtor to sell our Laguna Beach home. They were open, honest, friendly and very responsive. This, added to their know-how together with a wealth of experience resulted in a seamless sale process. We particularly appreciated the common sense they brought to decision-making. Selling a home is always stressful. The Penny and Don team kept this at a manageable level. We recommend them without reservation.

JCM & Family

Penny Pattillo has given us a suite of outstanding real estate services in Laguna Beach, and we feel lucky to have her on our side. We have rented, bought, and leased with Penny, and each experience was exemplary. In a market with plenty of agents who offer blunt muscularity, Penny showed in our buying process a nuanced understanding of the key to the transaction: met with a protective seller and buyers more interested in the smooth flow of communication and emotion than numbers, where she showed no less skill and strength, she focused her efforts on insuring that we enjoyed the process of purchasing the home nearly as much as we did taking possession of it. Penny’s keen understanding of the character and needs of her clients and of her community make her an extraordinary asset in navigating the rental and income markets. She understands the importance of owner/tenant compatibility and h…

Penny Pattillo has given us a suite of outstanding real estate services in Laguna Beach, and we feel lucky to have her on our side. We have rented, bought, and leased with Penny, and each experience was exemplary. In a market with plenty of agents who offer blunt muscularity, Penny showed in our buying process a nuanced understanding of the key to the transaction: met with a protective seller and buyers more interested in the smooth flow of communication and emotion than numbers, where she showed no less skill and strength, she focused her efforts on insuring that we enjoyed the process of purchasing the home nearly as much as we did taking possession of it. Penny’s keen understanding of the character and needs of her clients and of her community make her an extraordinary asset in navigating the rental and income markets. She understands the importance of owner/tenant compatibility and has repeatedly shown flexibility and understanding by assisting off-duty and on our international family. Penny’s the best. We give her our strongest recommendation.

Pablo

Being a tenant in a luxury home that is being placed on the market is less than desirable. Penny was extremely professional and an absolute pleasure to work with. She is passionate about real estate and truly puts people first. She was kind enough to show us other options in the area displaying an incredible knowledge of the market. When we finally do decide to move, we will absolutely retain her services. There should really be a 6th star for agents like Penny.

Joyce I.

We were lucky to have Penny showed the property we liked in a neighborhood. Penny showed my husband and I the property next day and we offered to buy the same day after viewing. Penny was very responsive to our enquiries and on point. Our escrow was cleared and closed as per schedule because of Penny and her great team’s smooth coordination with the Seller’s agent. We are now enjoying in the comfort of our new home.

Marie

We have used Penny as our agent for several deals, and let me tell you, she is hands down the only one I trust with buying and selling real estate. She is so professional, put her clients’ needs before all else, and can make magic happen when it comes to negotiations, inspections, escrow, and lending. She is an absolute expert.

Emelina

Penny's knowledge and expertise is unparalleled in today's competitive market and we were fortunate to have her represent us as buyers. Penny was not only able to negotiate an immaculate deal in a highly desired neighborhood, but also provided the appropriate advice and delivered our home in a multiple offer situation.

Jennifer

Penny is amazing. She is professional, very helpful, and knowledgeable. She was always available to show us houses as they came on the market and worked diligently to assist us in finding the perfect home. She and her amazing team are always available. Would highly recommend their services.

Shari S.

Thank you Don! You were always available when we needed you, quick response and very pleasant to work with! Don would be available during late hours and would update us through the process every morning. He did his best to make everything run as smoothly as he could.

Pete

We were new to the area. Don came recommended by a friend. We generally dread dealing with realtors. Don was so personable and genuine. Additionally, his local knowledge of the area was impressive. He found us what we’re looking for.

Jasmine

Attentive during every phase of the process, always answered the phone or returned messages in timely manner. Ultra sensitive to my needs. The goal was finding me a house I loved, not just making a sale.

Natalie

My experiences with Penny have far surpassed any and all expectations. She is super kind, knowledgeable and made my moving experience so flawless. I would recommend her to anyone in a heartbeat.

Mike

Don found us our dream home. I highly recommend him to anyone. Excellent service and attention to detail. Extremely professional as well. He went above and beyond to get us into our new home.

Penny Pattillo Testimonial

Work With Us

Penny and Don are passionate real estate professionals and longtime residents of Southern California’s coast. They have resided in Laguna Beach specifically for over 22 years providing tremendous knowledge and expertise of the local market to both their clients and employers alike.

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